Onsite Coordinator

CK Group are recruiting for a Onsite Coordinator on behalf of an industry leading manufacturer of Scientific instruments to be based on one of their client sites in Slough on a permanent basis.

The successful candidate will work as part of a small collaborative onsite team supporting one of our key One Source accounts. You will work closely with another Site Coordinator and the rest of our on-site team sharing responsibilities and helping ensure that service operations run seamlessly each day.

• Work jointly with our other Site Coordinator to schedule and manage all equipment maintenance from preventive to corrective work.
• Share responsibility for tracking work orders in our systems ensuring statuses are kept accurate and up to date.
• Partner with your fellow Site Coordinator to communicate with customers engineers and vendors ensuring clear aligned messaging and reducing duplication.
• Provide support during vendor visits including coordination documentation checks and escorting responsibilities when required.
• Jointly handle vendor coordination requesting quotes scheduling activity following up on outstanding work and ensuring documentation is complete.
• Assist with raising purchase requisitions and purchase orders working with your teammate to split and organise procurement tasks efficiently when required.
• Collaborate with the team to track equipment adds changes and removals across customer and internal systems.
• Ensure service entitlement coverage and documentation are accurate and complete.
• Work with your fellow Site Coordinator and site team to identify workflow improvements and enhance the customer experience.

• Be team-oriented and collaborative with the ability to share responsibilities communicate openly and support colleagues.
• Be highly organised able to manage multiple moving parts while maintaining accurate records.
• A strong communicator comfortable engaging with customers engineers and vendors.
• Be proactive and reliable with a problem-solving approach and a focus on service quality.
• A customer-focused individual ensuring every interaction is professional clear and helpful.
• Previous experience in service coordination scheduling laboratory support or a similar operational role and experience using service management or scheduling systems would be advantageous.

It is essential that applicants hold entitlement to work in the UK. Please quote job reference 168140 in all correspondence.

Employment Type:

Full Time

Experience:

years

Vacancy: 1