Business Solutions Advisor

Overview

Sims Lifecycle Services (SLS) is a global leader in electronics and reuse recycling with facilities across the globe. Our goal is to be the world’s best, safest, and most responsible recycling company. SLS serves global clients across a range of industries to securely and responsibly recycle and manage the disposition of IT equipment and electronic products. Our asset management and recovery service enables businesses to meet both their social and legal obligations in the treatment of surplus electronics in a legally compliant, data secure, fully traceable, and environmentally sustainable manner.

With our global reach, expertise, and infrastructure, SLS is able to provide a comprehensive solution for e-waste and IT asset disposition anywhere in the world.

Function: Sales and Trading

Title: Business Solutions Advisor

Approved By (Title): Human Resources

Date: 01/29/2025

Revised Date: 09/29/2025

Location: USA - Roseville, CA;
Tampa, FL;
West Chicago, IL; UK, Germany, Netherlands, Poland, Republic of Ireland.

The Business Solutions Advisor is responsible for maintaining the existing customer base and developing new profitable business for the Company.

Senior Commercial Director and/or Commercial Manager

• Develop and secure new revenue-generating business opportunities/relationships.
• Forecast, research, and execute plans that will build current and future business.
• Develop and present reports and presentations to decision-making audiences to close new business.
• Maintain and increase revenue streams with current accounts through problem-solving and administrative follow-up.
• Use CRM software for activity tracking, lead follow-up, pipeline management, forecasting, and opportunity tracking.
• Ensure high post-sales satisfaction and positive long-term relationships.
• Prospect via the internet, cold calling, advertising campaigns, and other sources.
• Attend trade shows.
• Other duties as assigned.

• Lead Generation/Prospecting Activity: Track the number of new leads identified or qualified, encouraging them to practice finding potential clients and generating interest.
• Product Knowledge Assessment: Regularly assess understanding of products or services, which can be done through quizzes or role-playing sessions. This ensures they’re building a strong foundation for discussing offerings.
• Client Meeting or Demos Conducted: For a new hire, having experience with customer-facing interactions is valuable, so tracking this can encourage them to gain practice with presentations or product demos.

• Internal – Sales and Marketing staff, Client Operations, Field Service, Operations staff
• External – Clients, potential clients, vendors

• Relevant high school qualifications or equivalent combination of education and experience
• Bachelor’s degree in Sales or Marketing;
  Level 6 award, certificate, or diploma; or an equivalent combination of education and experience, preferred
• 3 years in the commercial/sales field
• Customer service and/or previous sales experience

• Strong organizational skills and attention to detail
• Problem-solving capability
• Strong verbal and written communication skills
• Ability to work on multiple projects simultaneously
• Ability to engage professionally, yet comfortably with the client to generate a positive impression of the company with the client
• Proficient in MS Office Suite
• Valid State driver’s license and proof of current insurance coverage

• Work is normally performed in a typical office work environment
• Occasional exposure to noise, dust, heat, fumes, and weather conditions
• Typical use of office equipment including computers, telephones, copiers, etc.
• Long periods of sitting, standing, walking, and telephone speaking and listening
• Must be able to wear personal protective equipment such as hard hat, safety shoes, safety glasses, ear plugs, fitted dust mask, etc., as required
• Must be able to travel as needed
• Must be able to take on new assignments as needed regardless of existing workload
• Must be able to work under deadlines and related stresses in a timely…