Customer Experience & Journey Lead
Job in
Slough, Berkshire, SL1, England, UK
Listing for:
Lanes Group
Full Time
position
Listed on 2026-01-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading independent infrastructure partner in Slough seeks a Customer Journey Lead to enhance
customer satisfaction. The role focuses on analyzing customer journeys to address challenges and implement improvements, collaborating with teams on process redesigns. Ideal candidates should have strong analytical, interpersonal, and
communication skills along with experience in customer service, especially in the wastewater sector. This position offers a permanent full-time commitment with
competitive salary and various benefits.
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