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Customer Journey Lead: CSAT

Job in Slough, Berkshire, SL1, England, UK
Listing for: Lanes Group Plc
Full Time position
Listed on 2026-01-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Position: Customer Journey Lead: CSAT & Experience
A leading infrastructure solutions provider in the UK is seeking customer-focused individuals for their Utility Division to enhance customer experience and satisfaction through analytical insights and process improvement. The ideal candidate will possess previous customer service experience, strong analytical skills, and excellent communication abilities. Join a company that champions safety, quality, and a commitment to employee well-being while delivering top-tier service.

This role offers the chance to make a meaningful impact on customer journeys.
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