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Member & Success Specialist

Job in Slough, Berkshire, SL1, England, UK
Listing for: Chartered Institute of Housing
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Position: Member Growth & Success Specialist
A professional housing organization in Slough is seeking a Customer Success Advisor to deliver exceptional service by being the first point of contact across phone, email, and webchat. The ideal candidate is passionate about helping others, thrives in fast-paced settings, and excels at building relationships.

This role offers a unique opportunity to influence member conversions and support the organization's commercial growth. Strong communication skills and customer engagement experience are essential.
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