Care Navigator - Gp Surgery Part time

Monday to Thursday 14:00 - 19:00 pm (Friday 18:30pm)

Working alongside the practice business and compliance lead

Part time post to support a variety of administrative duties within the practice -

• Processing medical records requests
• Supporting patient triage and appointment requests
• Scanning of patient documents
• Answering calls

Threeways Surgery is a semi-rural practice looking after approximately 6,400 patients. We focus on a multi disciplinary team approach to patient care. Training and personal development is encouraged

• Reviewing and processing patient tasks
• Assisting with administrative tasks
• Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
• Providing administration assistance as required from time to time, including filing, photocopying and scanning
• Processing repeat prescriptions in accordance with practice guidelines

• Experience working within a healthcare environment minimum of 2 years

• Experience of working in a GP practice

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.