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Lead User Researcher, Digital CX — Hybrid

Job in Slough, Berkshire, SL1, England, UK
Listing for: Sky
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    Digital Marketing, Digital Media / Production, UI/UX Design
Job Description & How to Apply Below
A leading media and entertainment brand is seeking a Lead User Researcher to join their Digital Customer Experience team. You will lead user research initiatives, enhance digital journeys, and support the development of a strong research culture.

This role offers a hybrid working model, allowing you to contribute to Sky's mission of delivering outstanding customer experiences across multiple channels. The ideal candidate will have a strong background in user research methodologies and demonstrate excellent teamwork and analytical skills.
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