Chief Executive

Role purpose

The Chief Executive will provide visionary leadership and strategic direction to ensure Lincolnshire Housing Partnership delivers high-quality, customer-focused housing services that meet regulatory standards and community needs. The role is responsible for driving organisational performance, developing an inclusive and values-driven culture, managing risk and financial sustainability, and building strong relationships with stakeholders to create thriving communities and achieve long-term social impact.

Accountable to the Board for the successful delivery, within business plan, of the corporate vision, strategy, and objectives of LHP.

External: Customers;
Regulator of Social Housing, Homes England and Housing Ombudsman;
Local Authorities, regulatory providers in Lincolnshire, sector networks and comparative organisations; regional, national and trade media; professional advisors.

Internal: Colleagues; LHP customers and their representatives; the Executive and Leadership teams; the Chair, the Board and its Committees.

• Ensure the right conditions for the future direction and success of LHP by setting LHP’s vision and the development, implementation, and review of LHP’s corporate strategy, policies, plans and budgets, ensuring alignment with legislation and regulatory requirements and effective consultation and communication.
• Drive an inclusive corporate culture aligned with LHP’s values – which builds trust and empowerment, and ensures learning and accountability, so all statutory and regulatory compliance requirements are understood and fulfilled.
• Build a cohesive leadership team and create the conditions for success and high performance, with collective responsibility to support and challenge to ensure capability and capacity to implement corporate strategy, policies, plans and budgets and achieve LHP’s purpose.
• Effect transformational change which includes inclusive collaboration with colleagues and customers in building new ideas and draws upon innovation, business intelligence, research, and best practice, in advising on options and opportunities.
• Ensure the Board and Committees are effectively supported and given the information necessary to perform their duties and their attention is drawn to matters they must consider and decide.
• Establish and maintain financial, risk management and information systems and exercise control over LHP’s business, ensuring compliance with corporate regulations, statutory and legislative requirements to maintain and enhance LHP’s financial viability.
• Promote and represent the interests of LHP and develop highly effective working relationships externally with the Regulator of Social Housing, Homes England, Local Authorities, Government Departments, the National Housing Federation, and other private and public sector organisations with which LHP may wish to establish links or partner with to share best practice.

• Role model LHP’s culture, values, and behaviours, embedding a leadership style that is motivational, authentic, and inspiring and encourages support, trust, empowerment and accountability and facilitates good working relationships between all colleagues, and between the Executive Leadership team and the Board and its Committees.
• Oversee the development of culture and people frameworks to engage, inspire and motivate all colleagues, supporting them to continuously improve service delivery outcomes for customers, ensuring business effectiveness, efficiency, solutions, and sustainability.
• Ensure good internal and external engagement to build strong relationships.

• Ensure LHP is purpose led and customer focused, delivering services which meet customer needs and ensure meaningful customer involvement, inclusion, and engagement, listening to customers and using customer insight.
• Provide strategic direction and management to deliver high quality housing management and customer service delivery to the highest standards of integrity and professionalism, in support of long-term financial viability.
• Ens…