Parts Sales Executive

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TPS provides independent garages and bodyshops with high‑quality genuine parts and products needed to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group and operates a national network of centres with a 1,500‑strong workforce that values a motivating and inclusive workplace.

What will you be doing?

• Achieve personal KPIs and revenue objectives with target customers
• Accurately identify parts to meet customer sales requirements
• Utilise product promotions effectively to meet targets
• Identify and leverage potential sales opportunities within the customer base
• Maintain up‑to‑date product knowledge and awareness of competitor activity
• Build strong relationships with customers through regular contact by phone and face‑to‑face visits
• Provide a high level of service – understanding requirements, responding to requests, progressing orders and giving expert advice
• Provide timely communication to customers on their credit status
• Assist the TPS centre team to ensure excellent customer service and strong working relationships
• Collaborate with the Sales Manager to achieve sales targets and a joined‑up approach
• Handle incoming calls and enquiries within KPIs, using the approved greeting
• Use all systems accurately to search and order parts
• Complete required documentation accurately and promptly
• Process cash and credit card transactions in line with TPS Guidelines

• A self‑starter with a proven track record in building relationships and achieving sales targets in a B2B environment
• Confident communicator with experience selling in a fast‑paced or telesales environment
• Passion for delivering excellent customer service
• Excellent verbal & written communication, able to build relationships with all key stakeholders
• Team player with drive to achieve individual and team sales targets weekly & monthly
• Excellent attention to detail and accurate record‑keeping
• IT literate, with good working knowledge of MS Excel
• Passion for the automotive industry

• Entry level

• Full‑time

• Marketing Services