Complex Needs Housing Officer

Salary: £25/ Hour
Job type:
Day to Day Cover

Location:

Slough

We are a dedicated team supporting adults with complex needs, including those experiencing homelessness, mental health challenges, and social vulnerabilities. Our mission is to provide high-quality, person-centred support through coordinated, multi-agency approaches.

We are seeking a committed and organised Complex Needs Support Officer to join our office-based team. This role involves working directly with individuals to assess needs, coordinate support, and maintain accurate records, ensuring that service users receive holistic, timely, and effective assistance.

• Conduct assessments and develop person-centred support plans for adults with complex needs.
• Provide guidance and support to service users, including welfare, housing, and community resources.
• Monitor progress and liaise with internal teams and external agencies to ensure coordinated care.
• Maintain detailed and accurate records in line with data protection and organisational policies.
• Support safeguarding and risk management processes.
• Attend team meetings, case reviews, and contribute to service improvement initiatives.

• Experience working with adults with complex needs, including mental health, homelessness, or social vulnerabilities.
• Strong organisational and record-keeping skills.
• Ability to work collaboratively in a multi-agency environment.
• Knowledge of safeguarding, housing, and welfare systems.
• Excellent communication skills and a compassionate, professional approach.