Conveyancing Quoting Assistant

Position: Conveyancing Quoting Assistant (Permanent)
Conveyancing Quoting Assistant

Solihull

Monday – Friday 9am – 17:15pm

Salary DOE

We have partnered with a national law firm, who are looking for a proactive quoting assistant to provide administrative and customer support to their Residential Property team, focusing on handling initial client enquiries and preparing quotes for sales and purchases. The position requires a basic understanding of the property sale and purchase process, strong organisational skills, and the ability to work independently.

Key Responsibilities

Act as the first point of contact for prospective clients, primarily by phone.
Complete internal forms accurately and maintain data tracking systems.
Provide clients with information about Residential Property services and follow up on enquiries to support lead conversion.
Prepare and deliver accurate quotes for potential clients.
Communicate with clients via email, phone, and online enquiry platforms.
Carry out general administrative duties as required.
Work safely in accordance with relevant health and safety legislation.
Maintain a high level of accuracy and attention to detail.
Undertake any other reasonable duties as required.

Key Duties:

Strong communication skills, both written and verbal.
Excellent telephone manner and confidence in speaking with clients.
Ability to manage and prioritise a varied workload independently.
Good understanding of basic property sale and purchase processes.
High level of accuracy and attention to detail.
Strong organisational and time-management skills.
Competent IT skills, including use of email, document management systems, and data entry.
Proven ability to build rapport and maintain positive client relationships.
Proactive approach with a strong motivation to deliver excellent customer service.
Ability to work well as part of a team and support colleagues when needed.
Reliable, punctual, and committed to delivering high-quality work