Facilities Solutions Lead

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OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver award‑winning services in facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role

Solutions Lead – Facilities Management

As a Solutions Lead, you will be instrumental in designing and delivering commercially viable FM solutions for new business opportunities. This role combines strategic solution development with proactive business development, ensuring that bids are robust, competitive, and aligned with client needs.

Key Responsibilities

• Solution Design & Bid Development
• Lead the development of tailored FM service solutions across Hard FM, Building Cleaning, and other support services.
• Produce detailed labour loading and cost models to support accurate and competitive pricing.
• Collaborate with Sales and Operations teams to ensure solutions are operationally deliverable and commercially sound.
• Support bid submissions with technical input, service design, and risk mitigation strategies.

• Develop, implement, and evaluate strategic plans to achieve sales targets and grow the customer base.
• Conduct market research to identify new opportunities, including emerging trends, markets, partnerships, and service innovations.
• Use CRM tools to research prospects, maintain records, and track engagement.
• Contact potential clients to understand their needs and secure meetings, consistently meeting and exceeding appointment targets.
• Build and maintain strong relationships with clients, partners, and internal stakeholders to support long‑term growth.

• Work closely with marketing, sales, and technical teams to align strategies and ensure cohesive delivery of solutions.
• Act as a key interface between commercial and operational teams to ensure seamless transition from bid to delivery.

• Must have the Right to Work in the UK.
• Proven track record in FM sales and solution development.
• Experience in labour modelling and cost analysis for FM services.
• Excellent communication skills, both written and verbal.

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.