Sales Associate

Principal Accountabilities

Under direct supervision:

• Support the daily operations of retail stores
• Perform a variety of routine assignments

• High school diploma or equivalent education;
  Associate's degree preferred
• One year of experience preferred

• Basic level of education will be required; reading, writing, and basic numeracy
• Required to follow simple instructions
• No formal occupational training required
• Non-office based roles may operate some simple equipment under guidance and instruction

• Problems encountered will be defined, repetitive, and routine with a solution readily available
• All nonstandard problems will be referred to supervisor or more experienced incumbent
• Solutions are obvious or there are a finite number of clear-cut alternatives
• Solutions can be reached and applied immediately

• Interaction with others is limited to own team with little requirement for internal or external contact
• Basic numeracy and literacy skills required
• Displays common courtesy and politeness and uses basic verbal skills

• Supports the achievement of goals through personal effort in own work area
• Impact will be limited to the delivery of own work tasks which will be managed on a day-to-day or task-by-task basis
• Financial/business impact will typically be considered immeasurable

• Accountable for delivery of own tasks to agreed time and quality standards
• Typically no awareness of cost and profitability required
• Performance measured frequently against predefined service level requirements or equivalent metric