NAVFAC Program Manager

The Program Manager’s (PM) primary responsibilities are to support task orders proposals and to expand the company’s presence and revenue stream. The PM has operational responsibility for task order execution, supervision, administration, management, and financial performance. The PM may have profit and loss responsibility for this area of responsibility. The PM plans for and assigns resources to ensure that all projects and client engagements are completed on time and below the budgeted cost.

The PM is the first line supervisor for all subordinate team members assigned to each task order. The PM is responsible for the development, expansion, and maintenance of all customer and teammate relationships. The PM operates with substantial discretion within broadly defined corporate policies and procedures.

Portfolio and Service Line Management

As the primary AIS point of contact for the program, the PM must plan and execute all projects and client engagements to achieve the client's objectives, milestones, and benchmarks.

Serve as the primary AIS point of contact for requirements definition, planning, execution, and reporting for all assigned projects.

In conjunction with the Head of Scientific Research, establish and document the program revenue/sales goals annually.

Coordinate regularly with the client to ensure that the resources available and the execution plan are sufficient to achieve the client's goals and objectives.

Manage subordinate project teams as appropriate to achieve the client's milestones.

Financial Management

Plan and budget for all resources required to successfully execute all assigned projects, including, but not limited to direct project salary/labor, contracted labor, indirect salary/labor, material, and travel.

Plan and budget for all resources required to develop, expand and maintain the client relationship, including but not limited to indirect salary/labor, business meals, entertainment, advertising, and other business development expenses.

Plan and budget for all resources required to recruit, develop, motivate, and reward project team members and portfolio staff and achieve employee retention goals.

Track Portfolio costs and compare them to Income Statements and Financial Reports on a monthly basis.

Identify, analyze, and report cost variances.

Manage costs to ensure the program does not exceed established budgets to achieve Net Profit objectives.

Review actual and projected revenue each month and report revenue variances to leadership.

Develop get-well plans for revenue shortfalls.

Customer Relations

As the primary AIS point of contact for the Program, ensure that project team performance consistently meets or exceeds established customer satisfaction benchmarks.

Develop and foster solid customer relationships by providing honest value.

Human Resources Management

As the primary AIS point of contact for the program, work with Talent Acquisition team to attract, recruit, and retain team members who meet or exceed our high standards.

Develop and document personal and project goals that support program goals.

For task orders operating without Project Leaders, develop and document project goals and personal goals for each team member that supports the program goals.

Provide guidance and feedback to team members concerning employee development needs and advocate and budget to meet those needs.

Review goal achievement with team members on a semi-annual basis, providing clear feedback on results, accomplishments, issues, and deficiencies.

Address discipline issues in accordance with corporate policies

Communications

Communicate regularly with team members concerning program performance, corporate policies and initiatives, corporate news, and other…