Quality Assurance Administrator

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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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This role is in support of Cencora’s third‑party logistics service in the UK through our Alloga business.

Job Summary: We are seeking a dedicated and detail‑oriented Quality Assurance Administrator to join our team. The successful candidate will play a pivotal role in ensuring compliance with GDP, GMP, and ISO 9001 standards, supporting the QA department in maintaining high‑quality operational practices. This is an exciting opportunity for someone with a flexible approach to work, excellent organizational skills, and a strong commitment to performance improvement.

Location: South Normanton, Derbyshire
Job Type: Full‑Time, Permanent, 40 hours per week
Salary: £27,765.48

• Compliance and Reporting:
  • Document and elevate client and customer complaints.
  • Review temperature records and ensure excursions are appropriately documented, investigated, and escalated.
  • Perform administrative release of products in the inventory system in accordance with internal procedures and client instructions.
  • Record and report medical/product complaints within specified timescales.
  • Maintain client‑specific documentation (SOPs) within the QMS and archive QA paperwork.
  • Quarantine stock as requested by clients and record details of quality incidents in the quality system.
• Audits and Inspections:
  • Participate in client and regulatory audits.
  • Perform periodic Internal Compliance Inspections of operational areas to identify opportunities for improvement.
• Administrative Support:
  • Provide general administrative support to the QA department.
  • Maintain appropriate records of QA activities and complete KPIs relevant to the role.
  • Manage the shared email inbox and ensure timely communication with clients and other departments.
• Collaboration and Communication:
  • Communicate effectively with all departments, including supervisors, managers, customer services, and clients.
  • Carry out reasonable requests from senior management in line with training and experience.

• Essential
  
  Skills:
  
  
  • Strong attention to detail and ability to plan and prioritise effectively.
  • Excellent communication skills and a flexible approach to work.
  • Ability to use initiative and judgement effectively to make correct decisions.
• Experience and Knowledge:
  • Minimum of 1 year of experience working within a GDP or GMP environment.
  • Understanding of GDP and applicable GMP requirements.
  • Commitment to completing training in all department procedures within 6 months.

• Conscientious and committed to performance improvement.
• Flexible and adaptable to varying business needs.
• Proactive and able to identify opportunities for improvement.

If you are passionate about quality assurance and thrive in a structured environment, we encourage you to apply for this role. Join us and contribute to maintaining the highest standards of compliance and operational excellence!

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Cencora is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. Harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call  or email  We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodation requests will not be returned.