Customer Service Advisor

Job Title:
Customer Service Advisor

Location:

Boldon Colliery
Salary/Hourly Rate: £12.37 per hour
Job Type: Temporary - short term
Working Hours/Days: 8 hours per day (40 hours per week) 9am-5.30pm - short term assignment

Join our client's team, a market leader in the Call Centre industry, and become part of our rapidly growing and award-winning team.

As a Customer Service Advisor, you'll be the first point of contact for customers who have expressed an interest in attending an event organised by one of our clients. You will go through the enquiry forms and book interested people onto the event.

What's on

Offer:

• Newly refurbished offices
• Free parking
• Free tea and coffee facilities
• Full training provided
• Career development and progression opportunities for the right candidates

Key Responsibilities:

• Handle calls and customer queries in a polite, professional manner
• Updating internal system
• Follow up with people who expressed an interest to attend an event
• Adhere to business parameters and regulatory requirements

Skills Required:

• Excellent communication and listening skills
• Strong customer service abilities
• Good PC literacy, including Microsoft Office
• Ability to work effectively within a team

Ready to start your new career? Apply today to become an essential part of a growing team!