Branch Administrator

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society  will:

Purpose of the Role

To be responsible for the administration function within the sub-branch which includes Parts, Workshop admin, Finance, HR and other related administrative function.

Reporting:This position reports to the Branch Manager.

Job Objectives:

Debtors

• Record Keeping.
• Latest information recorded.
• Build and maintain customer database eep records of all communications.
• All documents filed and kept in accordance with Volvo directives and procedures.
• Attention on Key Accounts – follow up on all queries.
• Ensuring payments are receipted timeously.

HR

• All communication to be handed to staff.
• Up to date with the status of each item and all relevant branch staff informed.
• Recording of leave on the ESS system.
• Assist with the Input overtime/leave on kronos.

Finance

• Assist to Generate orders for Suppliers.
• Advise finance department of payments received.
• Allocate receipts to cash accounts.
• Ensure all payments received are filed accordingly.
• Liaise with cashier-cash outstanding report to be balanced daily.

Aftermarket administration

• Ensure that deposit slips and daily schedules balance and are forwarded to Head Office on daily basis.
• Queries are promptly solved/referred to Head Office.
• Ensure that all documentation are sent to Head Office with necessary authorizations.
• Payment to be made immediately on any cash sales.
• Ensure Aftermarket Manager approves any credits.
• Assist sales executives with administration ie. Release notes followed up. Ensure paperwork is up to standard as per Volvo requirements.

Customer Focus

• Take action to resolve customer account queries.
• Take action to meet customer needs.
• Take action to address customer concerns.

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

Qualification & Job

Experience:

• Matric or Grade 12.
• Secretarial or Administration Qualification advantage.
• 3 years Branch Administration experience.
• Leadership.
• Understanding of diverse cultures.
• Good communication and writing skills.
• Basic figure and calculation skills.
• Telephone and excellent customer skills.
• Self-motivated and work without direct supervision.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.

Final date to receive applications: 10 November 2026.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group
. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

At Volvo Trucks you will…