Customer Assistant Newcastle, Dublin

Summary

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.

If that sounds like you earn 450 per week as a Customer Assistant on our standard 30 hour contract.

Youll work across different shift times on varied tasks and with different colleagues.

• as a Customer Assistant look like (
• theres no such thing as normal in retail but weve tried our best!)

As a Customer Assistant you are required to sell alcohol therefore you must be 18 or over to work in our store.

Morning shift :
Starting at 5am or 6am with your team you’ll be getting our award-winning products fully stocked on the shop floor and our delicious bakery products ready for our customers to enjoy by opening time so they can Go Full Lidl!

Middle shift :
Starting mid-morning or early afternoon you’ll make sure our stores are spotlessly clean well presented and our products remain fresh all while helping customers with queries on the shop floor and working on tills to minimise till queues.

Late shift :
From your start time in the afternoon you’ll make sure our customers experience is top class by serving them with a smile while on the tills restocking missing items and getting the store ready for the next day.

Interacting with the customer in a pleasant friendly and helpful manner

Ensuring stock loss controls are followed in all areas of the store

Maintaining store and external cleanliness and hygiene standards

Following freshness and rotation principles

Ensuring all waste is managed correctly

Assisting in the stock count process

A can‑do attitude and excellent customer service skills

The willingness to go the extra mile for our customers

To be responsible and reliable

To enjoy working in a fast-paced varied environment

Preferably previous experience in a customer facing role but this is not essential provided you have the right attitude

• 15.10 rising to 17.40 per hour after 3 years (supplementary pay outlined below)
• Unsocial hours worked (12am to 7am)
• 20 days holidays per annum pro rata
• Company pension
• Genuine opportunities for career development
• Individuals recognised as high performing will be invited to join our Leadership Academy as part of your on-going development
• Circle K and Private Health Insurance discounts available for all employees
• Bike to Work Scheme
• Mobile and broadband discounts with Three network
• Maternity & Paternity Leave top up Marriage Leave Employee Assistance Programme

Year 1

Basic Rate 15.10

18.88 (Unsocial Hours)

22.65 (Overtime / Sundays)

30.20 (Bank Holiday)

Year 2

Basic Rate 15.70

19.63 (Unsocial Hours)

23.55 (Overtime / Sundays)

31.40 (Bank Holiday)

Year 3

Basic Rate 16.40

20.50 (Unsocial Hours)

24.60 (Overtime / Sundays)

32.80 (Bank Holiday)

Year 4

Basic Rate 17.40

21.75 (Unsocial Hours)

26.10 (Overtime / Sundays)

34.80 (Bank Holiday)

Lidl is an equal opportunities employer. If you have any particular requirements we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender civil status family status sexual orientation age disability race religious belief political opinion or membership of the traveller community.

EAM, Electrical Controls, Cyber Security, Business Administration, Corporate Marketing

Hourly

years

1