Shop Assistant Cashier X1- s Golden Walk

Introduction

To deliver service excellence through efficient customer service point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
• To deliver superior customer service by acting as a brand ambassador being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products ranges promotions and events in order to provide the correct information to customers at all times.

• Basic maths calculations
• Retail / FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations

• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

• Desirable: experience in a customer facing role within a retail / FMCG store operations environment

• Essential:
  Grade 12
• Desirable:
  Maths 50% and English 50% at Grade 12 level

Please email CV to :

Required Experience :

Junior IC

• Active Directory
• Logistics Distribution
• Bilingual
• Import
• Administration Support
• Jboss

Employment Type: Full-Time

Experience: years

Vacancy: 1