Cruise​/Core Scheduler

Overview

Mitie’s 76,000 employees maintain facilities worldwide. This Scheduler role supports the Cruise and Core operations with scheduling and resource allocation.

• Proactive and reactive scheduling, supporting the Cruise Manager with daily recs and day-before preparation for scheduled cruises.
• Manage delivery of jobs using scheduling software, ensuring correct resources are deployed to achieve first-time fixes for customers and meet SLAs.
• Check systems and equipment in line with procedures, taking prompt action to rectify any issues.
• Ensure correct staffing levels for day-to-day activity across ships as per client request and accurate requirements per ship.
• Inform staff of allocations and times on roster, double‑check schedules to avoid duplications of duties.
• Adjust schedule and cover shortfalls from sickness or absence.
• Ensure Service Providers understand weekly requirements, including contract Mitie support, dates & timings, cruise locations and protocols for each shift.
• Maintain standards of dress, safety (PPE) and presentation per client expectations, reporting back any requirements to office manager.
• Provide management support outside core hours in business‑critical situations.

• Good communication skills.
• Advanced Excel user.
• Team player and able to work independently.
• Regular weekend work available.
• Prepared to work in a fluid and adapting environment.
• Proactive and reactive approach to tasks.

Access to a virtual GP, Salary Finance scheme, flexible holiday choice, critical illness insurance, dental treatment options, technology purchases, high‑street discounts, cycle‑to‑work scheme, life cover, enhanced pension, Mitie Matching Share Plan, and Mitie Stars recognition.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need adjustments, please let us know by emailing at.

Apply now to join our Mitie Team.