Customer Service

Customer Service Advisor Office Based (Temp to Perm)
Southampton City Centre
Monday to Friday | No Weekends | Immediate Start

Rafferty Resourcing is partnering with one of our customers based in Southampton City Centre to recruit a Customer Service Advisor. Please note this role is working directly for our client
, and we are assisting them with the recruitment process
.

This is a full-time, office-based role within a small, supportive team providing customer service and administrative support to the sales department.

You'll be handling customer calls and emails, processing orders, preparing quotations and delivering excellent service. This is not a call centre role it offers variety, stability and genuine opportunities to progress.

• Answering inbound customer calls in a friendly and professional manner
• Responding to customer emails and managing the shared inbox
• Processing orders and preparing quotations
• Following up with customers on their accounts and orders
• Supporting the sales team with day-to-day administrative tasks

Previous office-based customer service and administration experience
Excellent communication and telephone skills
Strong attention to detail and ability to work in a busy environment
A proactive, customer-focused approach

• £28,000 £ 32,000 per year
• Temp to Perm opportunity
• Working hours:
• 8:00am5:00pm (Week 1 &
  2)
• 8:30am5:30pm (Week 3 &
  4)
• Monday to Friday no weekends
• 25 days annual leave + bank holidays
• Contributory pension (4.5% employee / 4.5% employer)
• City centre location (parking nearby costs approx. £8 £ 10 per day)
• Supportive team and progression opportunities

Rafferty Resourcing is an award-winning recruitment consultancy specialising in Head Office roles. We are acting as an employment agency for this vacancy and managing the recruitment on behalf of our client.

Apply now or upload your CV and we will be in touch to discuss the next steps.