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Bilingual

Customer Experience Consultant - Digital Banking

Job in Southampton, Hampshire County, SO15, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-01-10
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Job Description & How to Apply Below
A leading global banking and financial services provider is seeking a Customer Service Consultant in Southampton. This role involves educating customers about digital banking, ensuring exceptional service, and supporting those in vulnerable situations. Candidates should demonstrate strong communication, ownership of customer queries, and a passion for customer experience. Training is provided, and a competitive salary alongside various benefits, including healthcare and holiday options, is offered.
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