German & English Bilingual Customer Advisor *Hybrid

Job Description

We are recruiting for a permanent Customer Service Advisor to speak both German and English.

* Hybrid for Ringwood, Hampshire office*

• Responding to English and German emails, answering English and German calls,
• Dealing with customer quires on our system and translating replies from English to German and German to English.
• To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German.
• You will be communicating directly with customers on the phone, by email, social media and live web chat.

The Multilingual Consultant will report into the German Team Leader.

• A natural ability to communicate and empathise
• A confident and professional manner
• A real willingness to help a customer with their challenge
• The desire to have fun at work!

Salary: £26,312 per annum

Location:
* Hybrid for Ringwood, Hampshire office*

Hours: 40 paid hours per week.

Shifts: Monday - Saturday, based on a shift pattern. 8 hour shifts between the opening hours of 8am - 8pm. Rota provided 2 weeks in advance for easy planning.

• IIP Accredited Employer
• great working culture of fun and sociable team environment
• Pension Scheme wi...