Retail Sales Advisor

Retail Sales Advisor – 16hrs – Southampton West Quay

Warren James is on the lookout for a Retail Sales Advisor – someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.

About Us: At Warren James we are a company made up of real people who are passionate about what we do; you are known by your name, not a number. We are committed to offering our customers a delightful in‑store shopping experience with face‑to‑face customer service provided by friendly, brilliant and knowledgeable teams. From humble beginnings we have grown from a single shop to 200+ shops nationwide and online, continually developing our ever‑growing customer community.

• Be part of a small team working within Warren James policies, procedures and processes, helping to look after the shop and customers to maximise sales and customer numbers.
• Create a welcoming environment and great one‑to‑one customer experiences.
• Be involved with a variety of day‑to‑day jobs including our visual jewellery displays.
• Develop and maintain a good knowledge of our jewellery.
• Set a good example in everything you do.

• Display a genuine passion for jewellery and customer service.
• Promote a smart and well‑groomed appearance essential in reflecting our company’s public image.
• Work under your own initiative.
• Be happy to work as part of the team and follow management instruction.
• Attention to detail in everything you do.

Jewellery knowledge isn't required as training is provided.

• Full and Part Time contracts.
• 28 days
  * holiday a year and after 5 years you’ll receive 33 days
  * a year (
  * including 8 Bank Holidays pro rata for part time).
• Monthly pay straight into your bank account at the end of every month.
• Staff discount on your WJ jewellery purchases.
• Incentives and treats throughout the year.

If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you – .

Entry level

Part‑time

Sales and Business Development – Retail