Customer Service

Location: Southend-on-Sea

Customer Service based role, working on a temporary assignment for what will likely be 2 months, potentially longer. The priority of this role is to update required information from residents in the Southend area, making initial contact via door-to-door. Hourly pay rate will be £14.00.

The ideal candidate will be professional, courteous, and self-motivated, in what will be a lone working role. Own transport is required, and mileage to and from residential visits will be paid for. The individual might collect information from outside the tenant's property, or be invited into their home.

Duties:

Visit tenants' property to update required information
Record information in a clear and concise manner
Training will be provided
To contact tenants via telephone, following several unsuccessful visits to organise a convenient date and time to update information

Benefits:

£14 per hour
Flexibility on hours worked

Experience required:

Excellent customer service and communication skills
A confident and professional communicator
Own transport
Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
PC literate with Microsoft Excel, Word and Outlook skills

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website