Estate Assistant; Cleaning

Estate Assistant (Cleaning)

Location:
Southend

Salary: £24,479

We are looking for an Estate Assistant – Cleaning to deliver scheduled and responsive cleaning services across communal, internal and external estate areas, ensuring clean, safe and well-maintained environments for our customers. As this is a mobile role covering multiple sites, you will need to be able to drive and travel between locations to deliver cleaning services as required.

What you'll be doing

• Deliver scheduled cleaning services to the agreed specification and service standards across communal, internal and external estate areas, creating clean, safe and well-maintained environments that customers are proud to live in.
• Undertake routine and responsive cleaning and clearance, including spillages, sharps, anti-social behaviour (ASB) waste, litter, leaves, dog fouling and debris; empty litter and dog-waste bins; and clean and disinfect refuse areas and pest-related contamination such as pigeon guano, disposing of waste correctly.
• Provide first-class customer service as an Delta Housing ambassador: engage with local customers, act as a first point of contact, address estate queries, concerns and complaints promptly, support complaint prevention, signpost customers, record actions and report unresolved mat...