PRS Liaison Worker

Location: Southend-on-Sea

PRS Liaison Worker
Southend-on-Sea | £27,054 | 37 hours | Mon to Fri 8:00am – 4:00pm

The Role
This is a unique opportunity to be at the forefront of a brand-new approach to landlord engagement, tenancy sustainment, and personalised housing support. As a PRS (private renting sector) Liaison Worker, you’ll play a vital role in helping people take the next step in their housing journey, moving from uncertainty into safe, secure, and affordable homes.
What You’ll Do
 
* Build strong partnerships:
Develop and maintain positive relationships with private rented sector (PRS) landlords, SEAL, and housing partners to open doors to new housing opportunities.
 
* Promote landlord assurance:
Champion an innovative Landlord Assurance Package designed to give landlords confidence while increasing access to safe, affordable homes.
 
* Match residents to homes:
Use clear tenancy-readiness criteria to connect residents with properties that meet their needs and set them up for success.
 
* Support every step of the journey:
Guide residents through viewings, move-in processes, and the crucial early stages of their tenancy.
 
* Provide ongoing sustainment support:
Offer up to 12 months of light-touch tenancy sustainment, ensuring residents feel supported and confident in their new homes.
 
* Prevent tenancy breakdowns:
Step in early to resolve issues, working proactively to protect tenancies and reduce the risk of homelessness.
 
* Collaborate across agencies:
Work closely with Southend City Council, Greater Change, and other partners to deliver joined-up housing solutions.
 
* Gather insights for innovation:
Collect data and feedback to evaluate this pioneering pilot project, helping shape future housing strategies.
What You’ll Need
We’re looking for someone who is:
 
* Relationship-focused:
Confident in engaging landlords and building trust across diverse housing networks.
 
* Experienced:
Background in housing, lettings, homelessness support, or other people-focused roles.
 
* Problem solver:
Skilled at negotiation, conflict resolution, and responding quickly to emerging challenges.
 
* Knowledgeable:
Understanding of tenancy rights, affordability, and the barriers faced by people moving on from homelessness.
 
* Compassionate and professional:
Committed to trauma-informed, person-centred practice.
 
* Organised and resilient:
Able to manage a varied workload across multiple properties with energy and focus.
The Package
 
* 12-month fixed term contract (potential for extension)
 
* Salary £27,054 (rising incrementally to £29,357)
 
* Annual Leave 33 days including bank holiday
 
* Blue Light Card
 
* Pension Scheme
 
* A day off to celebrate your birthday!
 
* 24/7 Digital GP Access
 
* Employment Assistance Programme
 
* Training and Development