Lead Slot Technician

LEAD SLOT TECHNICIAN The Lead Slot Technician will be responsible for all aspects of slot repair and preventative maintenance. Responsibilities include ordering and scheduling conversions, new installs and removals with various vendors.

What You’ll Do:

• Order various machine parts as required to keep the slot floor running.
• Maintain the Slot Tech schedules.
• Hire and manage the Slot Technician Team.
• Maintain the slot and progressive files in SDS.
• Maintain the slot databases in EBS.
• Update I-view firmware via BCC.
• Analyze the monthly variance report.
• Create and maintain slot machine cover sheet and PAR sheet files.
• Manage all aspects of the slot shop.
• Troubleshoot and repair various brands of slot machines down to the component level.
• Responsible for all Slot Technician training.
• Build and maintain relationships with all manufacturer sales reps.
• Order new slot machines to keep the slot floor up to date.
• Convert existing slot machines.
• Analyze slot machine performance.
• Other duties as assigned.

Education and Experience:

High School Diploma or GED Previous Slot Technician experience preferred.

Additional Requirements:

Must be 21 years of age or older.

Respond to common inquiries and/or complaints from team members and guests.

Must have previous experience in handling cash.

Respond to common inquiries and/or complaints from guest.

Ability to deal with inebriated customers in a courteous manner.

Flexibility to work varied shifts, including weekends and holidays, with variable overtime.

Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.

Required Work Cards:

Registration with the Gaming Control Board.

Machinery, Work Equipment, Programs, Software, Hardware Used:

Must be proficient with soldering equipment.

Must be familiar with Microsoft Office Programs