Pursuit Deal Lifecycle

Position: Pursuit Deal Lifecycle Support
Company Introduction

HP was founded in 1939 and continues to be a global technology leader with more than 80 years of innovation and execution. Services is one of HP’s strategic growth areas under the HP Solutions business, and Services Supply Chain plays a critical role in enabling that growth by supporting post‑sales service delivery for contractual customers around the world. SSC delivers millions of spare parts annually, repairs hundreds of thousands of units globally, and enables scalable service capabilities that directly impact customer experience, operational execution, and financial performance.

Description

- Company Introduction

HP was founded in 1939 and continues to be a global technology leader with more than 80 years of innovation and execution. Services is one of HP’s strategic growth areas under the HP Solutions business, and Services Supply Chain plays a critical role in enabling that growth by supporting post‑sales service delivery for contractual customers around the world. SSC delivers millions of spare parts annually, repairs hundreds of thousands of units globally, and enables scalable service capabilities that directly impact customer experience, operational execution, and financial performance.

Organization

Introduction

In this position, you will be part of the SSC Delivery & Business Operations team, whose mission is to develop scalable capabilities, standard business processes, and operational solutions that support HPS portfolio growth. The team partners closely with Pursuit, Solution Design, Finance, Portfolio, and Operations to ensure that contractual service solutions are feasible, financially sound, operationally executable, and ready to scale globally.

Our focus is to maintain consistency in service transition, delivery, scalability, and sustainability while enabling an exceptional customer experience and protecting financial excellence.

Job Overview

As Pursuit E2E Deal Lifecycle Support, you will act as the Services Supply Chain lead across the full contractual deal lifecycle, from opportunity discovery and pursuit solutioning through deployment, hypercare, and handover to operations. You will connect Pursuit Support, Solution Design, Finance, Operations, Portfolio, and SSC subject matter experts to assess feasibility, shape scalable solutions, support cost and profitability decisions, and ensure successful operational deployment.

This role requires strong business process understanding, structured project management, financial and operational acumen, critical thinking, and excellent stakeholder communication. You will be expected to balance short‑term deal enablement with mid‑and‑long‑term scalability by identifying repeatable capabilities, proposing interim solutions where needed, and feeding portfolio roadmap requirements based on real customer and pursuit needs.

Key Responsibilities

• Lead SSC support across the E2E contractual deal lifecycle, from discovery and pursuit solutioning to deployment, hypercare, and handover to operations.
• Act as the main bridge between Pursuit Support, Solution Design, Finance, Portfolio, Operations, and SSC SMEs to assess feasibility, identify constraints, and shape executable service solutions.
• Translate customer and commercial asks into clear SSC requirements, business process impacts, operational assumptions, and deployment needs.
• Provide high‑level feasibility assessments covering operating model, tools, systems, infrastructure, resources, financial flows, trading structures, and cost allocation impacts.
• Support cost assessment and profitability decisions in close collaboration with Finance and relevant SSC functions, ensuring costs are visible, allocated correctly, and aligned with the proposed solution.
• Orchestrate SME…