Business Operations Associate

Fingerprint empowers enterprises to detect and stop online fraud with the world's most accurate device intelligence. We lead our industry with bleeding-edge identification capabilities and work on turning new ideas and discoveries in the fraud detection space into reality. Our customers range from innovative startups to leading enterprise companies, including Plaid, Dropbox, and

Fingerprint is a globally dispersed, 100% remote company. We were named on the 2026 Forbes Best Startup Employers list and ranked #803 on the 2026 Inc. 5000 list of America's fastest-growing private companies.

We have raised $77M and are backed by Craft Ventures (Tesla, Facebook, Airbnb ), Nexus Venture Partners ( Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures ( Redis, Rollbar, Gradle).

Location Preference – US or Canada

About the Role

As a Business Operations Associate, you will play a pivotal role in shaping the strategic direction and growth of our company. This role reports to the VP of Business Operations and comes with the exciting responsibility of advancing critical strategic initiatives. Business Operations serves as the swiss-army knife of the organization - you'll work on a diverse set of projects and no two weeks will be the same.

You will collaborate extensively with colleagues from various departments, including Product, Engineering, GTM, People, and Finance. This role offers unique visibility into a hyper-growth startup, providing the opportunity to shape its trajectory and make a substantial impact.

Responsibilities
Strategic Planning & Execution

• Manage goal setting process and closely monitor progress, promptly identifying and addressing deviations from goals in collaboration with leadership.
• Contribute to strategic planning by defining OKRs (Objectives and Key Results).
• Conduct research to develop informed perspectives and recommendations that support leadership decision-making

High Quality Decision Making & Leadership Alignment

• Ensure that every employee at Fingerprint has access to the right information at the right time, supporting better decisions and clarity among leadership.
• Experiment, analyze, and develop recommendations that enable better business decisions.
• Play an important role in planning and building content for our company-wide All-hands and offsites.

Process Improvements & Efficient Operations

• Partner with leaders throughout the organization to ensure widespread adoption of the company-wide operating system, fostering continuous improvements as we evolve and learn.
• Create processes that streamline knowledge sharing and best remote work practices throughout the organization.
• Become a Notion expert and help improve it as our Single Source of Truth (SSOT).
• Roll up your sleeves and help wherever there is a critical need in the organization.

Qualifications

• 3 - 6 years of experience with a combination of management consulting, technology investment banking, venture capital, and/or startup operations.
• Exceptional attention to detail, marked by organizational prowess, proactiveness, and a commitment to rigor in your work.
• Strong stakeholder management skills, including effective written and verbal communication with senior leadership.
• Basic knowledge of SaaS financial and operational metrics (e.g., revenue, margins, burn, etc.), the ability to read a financial report, and form a view on business health.
• Analytical thinking with a track record of utilizing data to inform business decisions.
• Quick learner who embraces the ambiguity of a startup and has a proactive approach to problem-solving.
• Curiosity and fluency with AI tools and how they can improve the way work gets done. You experiment regularly, share what you learn, and are eager to help shape how AI gets adopted across the organization.
• Ro…