Hybrid Customer Care Specialist Training
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Mass Mutual is hiring a Customer Care Specialist in the Springfield, MA area. You will be trained to answer questions for our career agents, focusing on knowledge, problem solving, and adherence to policies.
The role includes a hybrid schedule (3 days in the office within 50 miles), 8am–6pm ET hours, Monday–Friday with no weekends, and a $45K annual salary plus a 5% bonus. A 10-week paid virtual training starts before the mandatory class.
This role is for the Hybrid Customer Care Specialist — 5% Bonus + 10-Week Training role at Mass Mutual.
This posting is for the Hybrid Customer Care Specialist — 5% Bonus + 10-Week Training role at Mass Mutual, based in Springfield, MA, United States.
We are looking to fill the Hybrid Customer Care Specialist — 5% Bonus + 10-Week Training position at Mass Mutual in Springfield, MA, United States.
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