Associate Manager, Client Delivery

Associate Manager, Client Delivery Dentsu uses cookies, which are text files placed on your computer, to analyse how visitors use the site. These cookies are set by default but to disable them or for more information about cookies, please see our Privacy Policy. By continuing to navigate our site, we will assume you consent to our use of cookies.# Careers at dentsu## Associate Manager, Client Delivery Apply:
USA
- Remote
- Missouri:
San Francisco
- California St:
New York - 150 E 42nd:
Full time:
Posted Today:
R1136800
*
* Job Description:

**# Associate Manager, Client Delivery## ##

Role Overview You're an emerging client partner and delivery professional. In this role, you'll support the day-to-day execution of assigned projects while helping foster strong client relationships. You coordinate project details, track timelines, support team alignment, and help ensure clients have a seamless experience. You'll develop your ability to solve problems, manage priorities, and navigate project complexities while building your expertise in client service, project delivery, and financial management.

With guidance from senior team members, you'll continue developing the skills and confidence needed to lead projects and drive successful outcomes.## ##

Key Responsibilities
* Lead daily status reporting and maintain accurate meeting notes for all account activities
* Prepare timelines and develop project estimates in collaboration with Managers
* Support project workflows and ensure all administrative tasks are executed accurately and timely
* Act as the primary coordination lead for global steering committee meetings, maintaining comprehensive documentation, distributing recaps, and tracking action items through completion to ensure timely follow-through and accountability
* Coordinate monthly global timesheet reviews and reporting to support accurate resource tracking and financial management
* Maintain SharePoint sites, including content governance, organization, and periodic clean-up efforts
* Keep team playbooks and operational documentation current, ensuring processes, tools, and ways of working are clearly documented and accessible
* Maintain North American project case study logs, ensuring teams complete and submit case studies following project completion
* Coordinate schedules, initiate new projects, and support resource allocation across the team
* Support production activities across multiple mediums (digital, print, video, etc.)
* Manage day-to-day client interactions and serve as one of the go-to point of contacts for client requests
* Identify and creatively solve problems that impact project delivery or client satisfaction
* Actively learn and adopt new project management technologies and AI-powered tools as they are introduced
* Bring curiosity and openness to new technologies—proactively exploring how tools can make your delivery practice sharper and more efficient  ##

Required Qualifications
* Bachelor’s degree or equivalent combination of education and relevant work experience.
* Strong organizational and time management skills
* Strong written and verbal communication abilities
* Ability to prioritize and manage multiple concurrent projects in a fast-paced environment
* Attention to detail and commitment to accuracy
* Proactive, collaborative approach to problem-solving
* Prior experience in a client-facing or agency setting preferred, including internships, volunteer roles, campus leadership positions, or other paid work experience
** Additional Information
*** At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices,…