Sales Order Processor

Sales Order Processor | St Albans | Up to £35k

12 Jan

An ambitious dynamic and sustainable company who are based minutes from the town centre are looking for a Sales Order Processor.

They haveવા a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment.

This is an exciting opportunity to be part of a rapidly growing, ambitious company.

• Salary:
  Up to £35k depending on experience
• Hours:
  
  Monday to Friday, Flexible – 8am‑4pm / 8.30am‑4.30pm / 9am‑5pm / 9.30am‑5.30pm
• Bonus scheme
• Breakfast, snacks, and great coffee!
• 26 days holiday which rises with length of service

• Processing sales orders received and providing excellent customer service
• Resolving all sales order queries, liaising with our customers to resolve any issues, escalating when necessary to your line manager
• Advising the sales account managers of customer shortages
• Maintaining a close relationship with the Inventory team and 3PL to ensure stock availability to fulfil sales orders on a daily basis and helping to achieve agreed service level Robin produces
• Ensuring that all orders are routed and outbound deliveries are transmitted to 3PL for dispatch
• Monitoring and fixing SAP idoc errors on a daily basis
• Participating and contributing to weekly team meetings
• Reviewing the operational performance on Vendor Central for Amazon
• Working closely with the Finance Team & 3PL to set up new accounts, pricing, Ship‑To records and other Customer Master Data in SA
• Investigating and raising credit notes against customer claims
• Contributing ideas for profit improvement, cost reduction, system and process improvement
Working closely with the Finance Team & 3PL to set up new accounts, pricing, Ship‑To records and other Customer Master Data in SAP
• Raising export documentation as necessary

• At least 2+ years of order processing/sales support/sales administration experience
• Educated to Degree level
• Maintaining a professional and constructive relationship with customers
• Strong written and verbal communication skills
• SAP experience would be advantageous

Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.