Operations Coordinator

Operations Coordinator Permanent St. Albans, Hertfordshire
Posted 1 day ago
£34,000 - £36,000 per annum

• Organising the movement of cargo across Europe and the UK for both groupage and full trailer loads.
• Communicating accurately in written and verbal form complex instructions to both Customers and Suppliers.
• Providing the highest standards of Customer service.
• Planning and communicating routes to our fleet of drivers.
• Minimising ‘off route’ mileage to maximise operational efficiency.
• Monitoring drivers’ duty and driving time to ensure compliance is correctly followed.
• Processing customer orders through use of its own “in-house” operating system with an emphasis on attention to detail.
• Compiling customs documentation to facilitate shipment of our client’s freight into Europe.
• Building strong relationships with our clients, principally through verbal engagement.
• Quoting transport rates to customers in order to gain orders.
• Communicating with colleagues in different departments to ensure internal procedures are followed correctly.
• Allocation of available resources (trucks, drivers, trailers) to meet clients demands.

• A professional, positive and helpful attitude.
• Commercial acumen with the ability to negotiate directly with clients and suppliers and identify and exploit opportunities to increase both turnover and more importantly profit.
• Presentable, energetic and enthusiastic.
• Strong organisational skills with an excellent memory.