Transport Operations Coordinator

Transport Operations Coordinator | St Albans | Up to £40k

19 Nov

We are recruiting for a Transport Operations Coordinator to join an established and forward‑thinking logistics company in St Albans.

This role would suit an individual who is passionate, ambitious and wishes to develop a career in international logistics, while working for a financially strong and stable company.

• Up to £40k depending on experience.
• Monday to Friday 0800‑17:30 (1 in 4 Saturday mornings 08:30‑11:30). They operate a shift system with 3 other members of staff and 1 day per week, you will finish at 16:30.
• Varied and busy role within a vibrant and diverse office.
• Free parking.

• Organising the movement of cargo across Europe and the UK.
• Communicating accurately complex instructions to both customers and suppliers.
• Providing the highest standards of customer service.
• Planning and communicating routes to the fleet of drivers.
• Minimising "off route" mileage to maximise operational efficiency.
• Monitoring drivers’ duty and driving time to ensure compliance is correctly followed.
• Processing customer orders through the in‑house operating system with an emphasis on attention to detail.
• Compiling customs documentation to facilitate shipment freight into Europe.
• Building strong relationships with clients, principally through verbal engagement.
• Quoting transport rates to customers to gain orders.
• Communicating with colleagues in different departments to ensure internal procedures are followed correctly.
• Allocation of available resources (trucks, drivers, trailers) to meet clients demands.

• A professional, positive and helpful attitude.
• Commercial acumen with the ability to negotiate directly with clients and suppliers and identify and exploit opportunities to increase both turnover and more importantly profit.
• Presentable, energetic and enthusiastic.
• Strong organisational skills with an excellent memory.

Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.