Spa Receptionist

Spa Receptionist Permanent Full-time

Step into a world of calm care and connection. We're looking for a Spa Receptionist who will be the welcoming face of our serene retreat, someone who brings warmth, professionalism, and genuine hospitality to every guest and member experience.

As the first point of contact you'll set the tone for relaxation and renewal, ensuring each guest feels valued, comfortable and completely at ease from the moment they arrive.

• Offering a warm and professional welcome to all spa guests and members.
• Providing robes, towels and locker keys with thoughtful attention to detail.
• Sharing your knowledge of our spa facilities, treatments and memberships to enhance the guest journey.
• Managing bookings and appointments efficiently in person and over the phone.
• Handling cash and card transactions with accuracy and care.
• Supporting the daily operations of the spa including opening and closing duties.
• Taking an active role in building a strong collaborative team environment.
• Developing a deep understanding of our treatments, spa products and overall service offering.
• Remaining flexible, stepping in where needed to ensure a smooth and relaxing experience for every guest.

• A warm, approachable communicator with a passion for wellness and hospitality.
• Organised and detail-oriented with a calm and confident manner.
• Previous experience in a spa, beauty or hospitality environment is an advantage.
• A team player who thrives in a guest‑focused setting.
• Eligible to work in the UK.

• Staff shuttle service to/from St Andrews.
• Complimentary staff canteen.
• 50% off dining in our Food & Beverage outlets.
• Employee rates for spa treatments and green fees.
• Access to gym and pool services.
• Growth opportunities.
• On‑the‑job training.
• Regular social events.

No

Full‑time

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years

1