Housing Support Specialist

Overview

As a Housing Support Specialist you'll work alongside a multiagency team, supporting people who have experienced the trauma of homelessness, to make positive and lasting changes in their lives. You'll provide early morning street outreach to people sleeping rough in Hastings/Rother, combined with move on / tenancy support as your clients take steps away from homelessness and into accommodation. You'll provide flexible, trauma‑informed support, focusing on ending rough sleeping by identifying the support each person needs.

This may include support with substance dependency, mental and physical health needs, domestic abuse, current or historical offending.

• Provide flexible, trauma‑informed support focused on ending rough sleeping.
• Engage people sleeping rough in Hastings/Rother through early morning street outreach.
• Support clients in move‑on and tenancy to transition away from homelessness.
• Identify and address substance dependency, mental and physical health needs, domestic abuse, and historical offending.
• Collaborate with a multiagency team to deliver individualized care plans.

• Knowledge of complex support needs relating to homelessness, mental health and substance misuse.
• Awareness of the causes of rough sleeping and barriers preventing rough sleepers from engaging in services.
• Experience working in a supported housing or homelessness setting.
• Experience supporting individuals with complex mental health needs.
• A full driving licence and access to own car.
• Enhanced DBS check.
• Ability to work unsociable hours (two early morning shifts per week).

• Salary: £27,942 per year (plus £1,000 essential car user allowance, £800 Rough Sleepers Allowance and Unsociable Hours shift allowance).
• Hours:
  
  37 per week (two early morning shifts Monday‑Friday starting 5.00am summer or 6.00am winter; other days 9.00am‑5.00pm Monday‑Friday).
• 25 days paid holiday plus bank holidays.
• Health cost cash‑back scheme covering dental, optical and other medical treatments.
• Interest‑free loans for tenancy deposits, season travel tickets and car purchase.
• Access to the Easit Network for train, bus and car journey discounts.
• Blue Light card for social care sector discounts.
• Free advice and counselling service via independent telephone service.
• Rough Sleepers Allowance – £800 per year.
• Essential car user allowance – £1,000 per year.
• Unsociable hours allowance – an extra £4.40 per shift.