Business administrator

Recruitment Admin Apprentice

Join Staffordshire County Council as a Recruitment Admin Apprentice. You'll support recruitment processes, maintain records, communicate with candidates and hiring managers, and build valuable HR experience. Ideal for an organised, motivated individual starting or changing to a career in HR and public service.

• Learn and assist with the administration of recruitment and selection processes, including using the Council's Applicant Tracking System and DBS platform, while observing how to create a positive candidate experience.
• Support the team in progressing candidates through recruitment stages promptly, learning how service level agreements and performance indicators are met.
• Respond under guidance to basic recruitment enquiries from potential applicants, developing confidence in representing the Staffordshire County Council Employer Brand professionally.
• Assist Resourcing Advisors in preparing and distributing job descriptions, person specifications, and advertisements, learning how these attract a diverse and relevant applicant pool.
• Observe and begin to provide advice to managers on recruitment processes and policies, under supervision, to build knowledge and confidence.
• Support administration for new starters, including helping to prepare induction arrangements and ensuring accurate records, while learning the importance of smooth onboarding.
• Learn to draft offer letters and contracts using templates, ensuring accuracy under supervision and understanding council policies and procedures.
• Provide general clerical support to the Resourcing and Recruitment Team, while learning best practices for handling confidential information securely.
• Assist with record‑keeping, ensuring candidate and job information is stored correctly in line with data protection regulations and retention schedules.
• Help keep stakeholders informed by updating progress under guidance and learning how to escalates issues appropriately to your manager.
• Support employer brand initiatives, learning how diversity and inclusion are promoted and how Staffordshire County Council is positioned as an employer of choice.
• Observe and assist in offering advice to applicants about careers and using recruitment systems, developing an understanding of the digital tools and processes the team uses.
• Attend career events with the team if needed, providing administrative support and learning how to promote the Council effectively to potential candidates.
• Assist with redeployment processes, learning how to speak sensitively with managers and employees in line with the policy.
• Support People Services projects as required, gaining understanding of the work the wider People Services team do and the related administrative tasks.
• Keep up to date with changes in employment law and recruitment practices by engaging in training and development opportunities provided, skilled in the use of multiple IT packages and systems relevant to the organisation.
• Produce accurate records and documents including emails, letters, files, payments, reports and proposals. Make recommendations for improvements and present solutions to management. Draft correspondence, write reports and review others' work, maintain records and handle confidential information in compliance with the organisation's procedures. Coach others in the processes required to complete these tasks.
• Exercise proactivity and good judgement, make effective decisions based on sound reasoning and deal with challenges maturely, seek advice from more experienced team members when appropriate.
• Build and maintain positive relationships within the own team and across the organisation, demonstrate ability to influence and challenge appropriately, become a role model to peers and team members, developing coaching skills.
• Demonstrate good communication skills, whether face‑to‑face, on the telephone or writing, using appropriate channels. Demonstrate agility and confidence, apply social media solutions appropriately, answer questions internally and externally, representing the organisation.
• Complete tasks to a high standard, continuously improve work, review processes autonomously,…