Telesales Account Manager

Location: Staffordshire

If you enjoy the strategic side of sales, know how to maximise an account, and can consistently deliver against targets, we want to hear from you!

An innovative and instantly recognisable business is seeking a Telesales Account Manager to join its fast-paced team. Proud of its seamless customer experience, the company is renowned for developing careers, supporting long-term progression, and maintaining excellent staff retention through a genuine commitment to work-life balance.

What’s in it for you?

* Work hours:

Monday to Friday, 9am to 5pm, with 2 x 15-minute breaks and a ½ hour lunch

* Salary: £26,000 with a realistic OTE £43,900

* An extensive induction programme to support your onboarding and introduction to the company

* 23 days holiday, plus bank holidays

* Holiday buy and sell scheme

* Excellent accredited training and ongoing career and development opportunities

* Retail discounts, up to £1000!

* Digital

GP access

* Regular incentives

* Company pension

* Free onsite parking

Telesales Account Manager Responsibilities:

* Drive overall account growth by understanding customer requirements and providing a memorable customer service

* Take ownership of your accounts, identifying opportunities and securing business that grows overall account revenue

* Make every interaction count and focus on quality, over quantity, by building close-knit and trusted relationships with your set of accounts

* Collaborate with the wider team to develop engaging and successful sales strategies

* Perform outbound calls to retain customers, renew contracts, provide solutions, and close sales

* Use Salesforce to drive the customer contact strategy and record all sales activity

* Connect prospects and leads with the new business team

* Work with the customer service team to ensure the service delivered is seamless and cancellations are kept to a minimum

Telesales Account Manager

Skills and Experience:

* Experienced Account Manager who is relentless in their approach and enjoys all elements of account management

* Proven sales experience, confident in growing accounts and delivering against targets

* Excellent communication skills, builds rapport easily and understands what customers want

* Commercially-minded, knows how to spot an opportunity and capitalise on it

* Thrives in a target-driven and fast-paced sales environment

* IT savvy and capable of using Salesforce and Microsoft Office