Relationship Manager

Do you love building strong relationships and helping businesses reach their potential? Are you skilled in managing key accounts and delivering exceptional client service? Do you know your way around invoice finance and want to use that knowledge to make a real impact?

If your answer is 'yes' to all of these, keep reading.

At Novuna Business Cash Flow
, our expert team empowers UK businesses to realise their full potential by offering flexible cash flow solutions. Our customers are incredibly diverse, from start-ups to established firms across a wide range of industry sectors.

This is a field-based role covering Surrey and Kent
, where you'll manage a portfolio of invoice finance clients — ensuring they get the very best from our service while identifying new opportunities to help them grow.

You'll be the trusted partner your clients turn to — understanding their business challenges, spotting opportunities, and helping them make confident financial decisions.

You’ll also:

• Managing a portfolio of invoice finance facilities, ensuring clients get the most from their funding.
• Finding ways to grow and diversify your client base.
• Keeping clients informed, supported, and confident in every interaction.
• Working closely with internal teams to deliver joined-up, proactive service.
• Keeping an eye on the market — knowing what's changing, and how we can stay ahead.

You're someone who thrives on connection and collaboration. You know how to balance commercial thinking with genuine care for your clients, and you're always looking for ways to add value.

you'll be a great fit if you:

• Builds lasting relationships and delivers outstanding customer service.
• Brings energy, curiosity, and a proactive mindset to everything they do.
• Has a knack for analysing information and turning insight into action.
• Thinks strategically, makes confident decisions, and can influence and inspire others.

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

• An excellent bonus scheme
• Company car or cash alternative – with fantastic EV incentives
• Flexible hybrid working
• 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
• Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

At Novuna, we're a Disability Confident Committed employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note:
This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

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