Solution Sales Executive - AI, Data and Analytics

Solution Sales Executive - AI, Data and Analytics

• Full-time
• Employee Type:
  Regular
• Region: EMEA - Europe, Middle East and Africa
• Work Persona:
  Flexible

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

As a member of our Solution Sales team you will have a major impact on our future success. AI, Data & Analytics are the foundation of our Service Now AI Platform. Service Now is seeking a Solution Sales Specialist that is a customer-facing domain expert, who can develop innovative solutions that drive business outcomes with our customers. We help our customers to be successful by providing a technology platform that makes their workflow across every corner of their business.

Achieve and exceed sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

Driving an AI, Data & Analytics sales strategy within the allocated territory, supported by a clear target prospect list and an account plan for Enterprise Accounts.

Building an AI‑Ready vision with C‑Suite persons such as Chief Data Officers, Chief AI Officers, Chief Architects and CIOs in discovery conversations, positioning meetings, and value‑based discussions that link data and analytics strategy to business transformation outcomes.

Collaborating closely with Solution Consultants and cross‑functional teams to deliver impactful demonstrations, “art of the possible” sessions and tailored solution roadmaps that highlight how advanced analytics and AI/ML can unlock enterprise value.

Acting as a trusted advisor for AI‑Ready Data by understanding each customer’s current and future data and analytics strategy, including governance, AI/ML adoption, and modernization of their data ecosystem.

Working in partnership with Core Account Executives and other solution areas (Customer, Employee, IT, Platform) to design and deliver integrated, outcomes‑based solutions that leverage the full company portfolio.

Presenting thought leadership at customer briefings, partner events, industry conferences, and executive forums to influence the customer’s perspective of our credibility in data, including the market narrative around data, analytics, and AI adoption.

Supporting the regional partner ecosystem by enabling partners on solution value, developing joint go‑to‑market motions, and ensuring customers benefit from a cohesive experience.

Qualifying prospects rigorously and developing new revenue opportunities with an emphasis on high‑value, strategic engagements that drive both new business and long‑term expansion.

Leading the sales process end‑to‑end from prospecting and pipeline generation to opportunity management, negotiation, and closure.

Leading the scale‑up/expand opportunity which starts with a successful phase one value realisation. Oversight and involvement in adoption to ensure customer advocacy, renewal and upsell.

To be successful in this role, we are looking for someone who has:

Proven Enterprise Sales

Experience:

8+ years of over‑achievement in software or platform sales, ideally in data, analytics, cloud, or AI‑driven solutions.

Data & Analytics Expertise: A strong understanding of data platforms, AI/ML, business intelligence, analytics strategies, and governance frameworks. Hands‑on experience positioning solutions that directly impact a customer’s data‑driven transformation journey.

C‑Suite Engagement

Skills:

Ability to engage, influence, and build trusted partnerships with senior executives, particularly CDOs, CAOs, CIOs, and CTOs. Demonstrated success in co‑creating vision and strategy at the executive level.

Solution Selling

Skills:

Experience in consultative and complex sales processes, orchestrating…