Cash Operations Manager

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Cash Operations Manager

Full Time Stamford, CT, US

2 days ago Requisition

Salary Range: $ To $ Annually

About Us

We are Waste Harmonics Keter, your partner in handling complex waste operations.

Growing steadily for nearly 25 years, we have become the choice provider for managed waste services by pairing high-touch, white-glove customer service with data-driven, tech-enabled programs. From developing proprietary monitoring technology to linking arms with other industry leaders to strengthen our operations, we have a storied history of doing what's needed to serve our customers well.

Role Purpose

The Cash Operations Manager is responsible for overseeing the Enterprise Business Unit daily cash operations, ensuring the timely, accurate, and complete processing, application, reconciliation, and reporting of cash receipts and related transactions.

This position serves as a critical operational leader within the Finance organization, providing oversight of cash application, unapplied cash, customer payment research, one off customer transactions, customer refunds, bank reconciliations, and cash-related internal controls.

The Cash Operations Manager will maintain and continue to develop disciplined processes, improve transaction accuracy, eliminate processing backlogs, and provide timely visibility into cash receipts and working capital performance.

The successful candidate will be a hands-on leader who combines strong accounting fundamentals, analytical thinking, operational execution, process improvement capabilities, and a commitment to accountability and continuous improvement.

What you will be doing

• Leads a team of 3 Cash Operations Business Partners on site as well as an additional overnight offshore resource.
• Direct and oversee daily cash application across all company bank accounts and payment channels, ensuring customer payments (ACH, wire, checks, credit cards, lockbox) are posted accurately in the ERP system and applied against outstanding receivables within established processing deadlines.
• Manage the investigation and resolution of unapplied cash, unidentified receipts, short payments, over payments, and payment discrepancies, coordinating with Accounts Receivable, Collections, Billing, and Customer Service to improve the conversion of customer payments into accurately applied cash.
• Oversee daily bank transaction monitoring and bank reconciliations, resolve discrepancies between bank activity, payment processors, and the general ledger, and maintain segregation of duties and supporting documentation to support month-end close and audits.
• Prepare and distribute daily cash receipts reporting, cash flash reporting, and operational dashboards, and give Finance leadership, Treasury, and management actionable insights on cash collection trends, payment patterns, and operational bottlenecks.
• Evaluate and improve cash operations workflows, including automation of cash application, bank transaction imports, payment matching, and reconciliation, standardize procedures across business units and acquired entities, and maintain SOPs and internal control documentation.
• Manage, train, coach, and develop cash operations personnel, set clear responsibilities and performance expectations, monitor productivity, accuracy, and backlog resolution, promote cross-training, and elevate significant issues promptly to Finance leadership.

Experience Needed

• Experience leading a Team
• Bachelor’s Degree preferred
• Proficient in Excel, Word, PowerPoint, and Outlook office 365.

Knowledge you have

• Cash application processes, including posting payments received by lockbox, ACH, wire,…