ServiceNow HRSD Lead

Role/

Job Title:

Service Now HRSD Lead

Work Location:

Leeds, UK (Onsite) Mode of Working Hybrid/Office Based:
Office based Duration of Assignment: 3 months

The Role Service Now HRSD Lead Required Technical Skill Set:
Service Now, ITSM Modules, HRSD module No. of Requirements: 1 Desired Experience Range: 8 Location of Requirement: UK Your Responsibilities: (Up to 10) Requirements Sanitation:
Work with stakeholders to understand business requirements without ambiguity, translate into technical requirements and work with the team to implement the requirement without affecting any existing configuration. Technical Design:
Create technical design from business requirements leveraging OOB Service Now-provided capabilities and utilities. Development and customization:
Design, develop, and customize Service Now applications and modules. Integration:
Maintain, fix or build integrations with other enterprise systems using technologies like REST and SOAP. Workflow and automation:
Implement and optimize automated workflows, flows, business rules etc. to streamline business processes. Technical skills:
Able to leverage front-end technologies such as JavaScript, Jelly Script, HTML, XML, and CSS to build and enhance applications and portals. Maintenance and support:
Provide ongoing support, troubleshoot issues, and perform system health checks, upgrades, and patches. Documentation:
Create and maintain technical documentation for processes, configurations, and solutions.

Collaboration:

Work with business stakeholders, IT teams, and other professionals to align solutions with organizational goals. Team Management:
Guide and drive both HRSD Ops and release team with technical expertise for successful implementation of all the stories and closure of incidents/requests. Your Profile Essential Skills/Knowledge/

Experience:

Candidates should have at least 5 years of hands-on Service Now development experience on the HRSD module, experience on building and maintaining complex integrations with People service platforms like Workday, People Soft, Oracle Apps etc. Candidate should be able to demonstrate a strong appetite to provide solutions to requirements leveraging OOB Service Now capabilities and utilities. Candidate should have a strong knowledge about Service Now platform master data and the HR processes that leverage that foundation data.

Desirable Skills/Knowledge/

Experience:

Service Now Certified Systems Administrator Service Now Certified Application Developer Service Now Certified Implementation Specialist Human Resources