Location: Niagara-on-the-LakeSUMMARY
Primary duty is to set up and release shipments imported into Canada across various modes of transportation containing a wide variety of commodities, paying close attention to the rules and regulations as set out by CBSA in the Customs Act.
KEY DUTIES AND RESPONSIBILITIES
Set up and release of assigned account shipmentsProcessing of highly complex shipments, with various Participating Government Agency requirementsTrack and trace incoming shipments and communicating with clients as requiredSupport other customs team members with various customs processesProvide final accounting to CBSA for a set list of assigned accountsArranging for payments of invoices to steamship lines, warehouses, government agenciesArranging for transportation of cargo once released, and maintaining trucker relationships to maximize partnershipsIdentify tasks that require special handling, recommend process improvements, and implement resolutions within assigned scope of responsibilityAdhere to all Standard operating Procedures and Polices set in place by the department and organizationProvide input and be an active participant at weekly team briefingsQuality, Health & Safety:
Supports organizational commitment to ISO 9001, ISO 45001 certification – Montreal locationPerform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the DSV Quality Health Safety Environment policy.Staff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.QUALIFICATIONS
Education and Experience
High School Diploma or Equivalent qualificationCertified Customs Specialist (CCS)5- 10 years of freight forwarding and/or customs brokerage experienceSkills and Competencies
Good command, both verbal and written, English skills.Ability to create collaborative engagements and active listeningService oriented and able to resolve customer grievancesStrong interpersonal skills, building professional relationships internally and externallyStrong problem-solving skills and analytical skillsAbility to multi-task, plan, prioritize and manage time effectively to meet goals and achieve resultsBoth a team builder and a team-playerExcellent organizational and time management skillsAbility to communicate effectively in a diverse multicultural environment.Act as a role model for DSV values and adhere to the Code of ConductLanguage and Computer Skills
English is the principal language for this position, additional languages may be required in other locations.Ability to communicate effectively in a diverse multicultural environment.Microsoft Office suitePhysical Demands
Prolonged periods sitting and standing at a desk and working on a computerOccasional travel may be requiredRegular working hours apply for this position, at times, working beyond these hours may be required by business needs.Wages starting at $59,000 per year.
Additional Notes / Acknowledgment
Due to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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