Engineering Authority

Senior Network Engineer (Engineering Authority)

Location: Crawley + Hybrid Working

Salary: Excellent basic salary plus bonus and Vodafone benefits

Working Hours: Full time 37.5 hours per week – Mon to Fri + on call required

Security Clearance: Holds or eligible for UK Security Clearance (SC)

Work both in office and  specific days required; work 2‑3 days in office, at least 8 days per month. Work with line manager to understand expectations.

We build a network the UK can count on – connecting people, places and potential. No matter where you live, what your background is or how you get online, everyone deserves the same chance to stay connected. We close the digital divide, empower communities and drive progress. We welcome different perspectives, values voices and makes everyone safe to show up as themselves.

From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

• Liaise with Order Assurance, Project Managers/Co-ordinators and Change Management colleagues daily for successful delivery of customer services, including Project and Provide work on data platforms.
• Achieve agreed performance levels in line with business targets, customer requirements and functional SLAs.
• Escalate issues and potential delays through Line Management channels to ensure SLAs are not breached.
• Provide quality assurance for 3rd party installations and upgrades.
• Ensure site documentation is available and updated regularly.
• Responsible for solution implementation, manage 3rd party suppliers and produce handover documentation for support; be on a fault support rota to assist with 3rd line issues.

• Certification or experience in industry recognised vendors such as Cisco, Extreme, CCNP, CCIE, JNCIE, JNCIA, NRS, SRA, etc.
• Practical and theoretical knowledge of one or more of the following:
  • Extreme Switches
  • Extreme Wireless
  • Cisco SD‑WAN
  • IP Addressing
  • VLAN configurations
• Track record of successfully prioritising simultaneous activities within time scale and budget.
• Ability to develop strong external customer relationships as well as functioning in a team environment.
• Good relationship skills – sensitive to customer’s needs.

Worried that you don’t meet all the desired criteria exactly? We know everyone is unique and view inclusion as essential. If you’re excited about this role but your experience doesn’t line up with every part of the job description, we encourage you to apply – you may be the right candidate for this or another role and our recruitment team can help you see how your skills fit.

We use AI in different parts of our business to boost innovation, improve efficiency and create new opportunities. Use AI to fine‑tune your CV or prepare for interviews, but rely on your own knowledge and skills during the interview. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

Great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. Personalise our benefits for you and your family—discounts, vouchers, pension plan and more. We help your career with learning tools and parental leave policies.

We’re regulated by the Financial Conduct Authority; all offers of employment are subject to background checks, including criminal (DBS) and financial checks to meet regulator standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey (e.g., extended time or breaks in between online assessments, sign language interpreter, assistive technology), please refer to the Accessibility section of our Careers website () for guidance.

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