Systems Specialist

Systems Specialist

Join GSK's Biomarker and Bioanalytical Platforms (BBP) group as a Systems Specialist in Stevenage, UK. This role supports the computer systems and software that enable our bioanalytical labs to deliver high‑quality data for clinical trials, directly contributing to our goal of shortening drug development timelines.

Location:

Stevenage, Hertfordshire, UK
Posted:
Dec 22 2025
Closing Date: 11th January 2026 (COB)

• Act as an IT System Administrator, managing, maintaining, and securing BBP computer systems that support flow cytometry, proteomics, imaging, and pathology applications.
• Handle administration of software such as Dotmatics OMIQ, Cytolytics, Indica Labs Halo, Prima, Cytek Spectro Flo, DNANexus, Dragen, etc.
• Oversee computing environments, including cost management, virtual and on‑premises machines, and application server/database deployment.
• Maintain and troubleshoot hardware and software, performing patch management and system updates.
• Respond promptly to service issues and requests from lab scientists, diagnosing and resolving problems in coordination with internal and external support.
• Implement and maintain security protocols and access controls, managing user accounts and permissions to safeguard sensitive data.
• Ensure compliance with organizational policies and industry standards, preferably in a GxP environment.
• Support network and facilities infrastructure upgrades such as network switch, firewall, and operational technology enhancements.
• Manage integrations and connectivity of lab equipment to GSK systems, including LIMS, ELN, and data shares.
• Stay informed on new applications, engaging with external experts and vendors, and collaborate internally to deliver AI‑enabled process improvements.
• Present on site, supporting lab scientists at Stevenage five days a week.

• BSc in Computer Science, Engineering Biotechnology, or a related discipline.
• Significant experience working in IT within the pharmaceutical or biotechnology environment.
• Robust experience as an IT Systems Administrator, with expert knowledge in maintaining and troubleshooting technical issues.
• Prior experience in programming.
• Demonstrable experience supporting lab‑facing instrumentation and associated systems to deliver data.
• Highly motivated, efficient team player with proactive attitude, excellent organisational skills, and ability to interact effectively within a multidisciplinary team.

• Advanced knowledge of computer system requirements and software validation for regulated environments.
• Hands‑on experience with software upgrades in a GxP environment, managing change control and onboarding new software.
• Understanding of the lab environment, GxP, and/or computer system validation.
• Experience with automation systems such as Agilent Bravo, Echo liquid handler, Hamilton Star.
• Knowledge of SQL.
• Experience and understanding of AI tools deployment to improve processes and expedite manual tasks.

11th January 2026 (Close of Business)

GSK is an equal opportunity employer. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other status protected by law.

If you require adjustments to our process to assist you in demonstrating your strengths, please contact UKRe