Insurance Account Handler

Overview

Insurance Account Handler role based in Stevenage. Monday to Friday (no weekends). Competitive basic salary relative to experience plus a generous bonus structure and benefits as part of the UK’s largest independent Insurance Brokers.

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and assisting with queries as they arise. This role is ideal if you enjoy customer service or sales, with relationship-building being key to success.

Some experience of SMEs and Commercial Combined Insurance Industry is essential. Other requirements relate to your approach and attitude:

• Bring your best self to work every day to give clients the best possible experience
• Be proactive, use your initiative and demonstrate entrepreneurial spirit
• Confidence to work with clients by phone and email; customer service experience is important
• Work well with your team, stay positive, collaborative and adaptable
• Demonstrate honesty and integrity—important within a financially regulated organisation

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress across the Ardonagh family
• Gain CII or ACII qualifications to boost knowledge and career prospects
• Pension scheme
• 24-hour support for physical and mental wellbeing
• 1 day paid volunteering
• The Spotlight Awards to recognise talent across the group

Equal opportunities employer; commitment to a diverse, inclusive workplace. Employment checks may be conducted if your application is successful. Note to recruiters: unsolicited CVs from agencies will not be paid unless requested in writing and a signed agreement is in place. We may close a vacancy early if sufficient quality or number of applications are received.

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