Assistant Service Manager

We are recruiting for the role of Assistant Service Manager in our Public and Private law team(s) covering the Stevenage area.

As an Assistant Service Manager you will lead a team of Family Court Advisers, ensuring high‑quality reflective practice and safeguarding standards. You will act as a mentor, coach and supervisor, promoting resilience and wellbeing for your team, and championing the values of the Together practice framework.

• Lead and manage a team of Family Court Advisers, providing supportive coaching and reflective supervision.
• Ensure all practice meets safeguarding, quality and impact standards.
• Promote resilience and wellbeing at work, maintain morale and effectively manage staff with a range of experience.
• Communicate clearly, both orally and in writing, using emotional intelligence at all levels, especially when interacting with children.
• Manage and develop practice quality standards for those you directly manage.
• Oversee and implement the organization’s practice framework – Together with Children and Families.

• Registered with Social Work England.
• Organised, resilient and experienced in supervising, coaching or mentoring social workers.
• Strong interpersonal skills and ability to support a diverse team.
• Commitment to safeguarding, child‑protection and best‑interest decision‑making.
• Demonstrated ability to manage hybrid and flexible working arrangements.

• 28 days holiday (33 days with 5 years continuous service). You can buy or sell holiday.
• 19.4% employer pension contribution to the Local Government Pension scheme.
• Hybrid and flexible working (including 9‑day fortnights).
• Generous discounts across leisure, technology, travel and more.
• Full social work membership fee reimbursement.
• Car leasing schemes for business mileage.

We welcome applications from people with diverse backgrounds and identities. We are a Disability Confident Leader and offer inclusive support through our Diversity Networks.

Successful applicants will undergo standard pre‑engagement checks, including a Disclosure and Barring Service (DBS) verification. Full DBS policy can be found on the Cafcass site.

We look forward to hearing from you.