Sales Assistant

Retail Sales Assistant – Jollyes Pets – Stevenage

Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a grrrreat career with Jollyes.

At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail‑wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.

• £8.18 – £12.21 per hour plus bonus potential up to £1,000 p.a., paid in two installments, terms and conditions apply.
• iTrent financial wellbeing package, powered by Wagestream, enabling access to earnings before pay day plus discounts and savings benefits.
• Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
• Colleague ‘Treats’ – discounts on up to 800 high street retailers and online service providers.
• Colleague ‘We Care’ wellbeing & medical support services – online GP, mental health support, get fit programme and more.
• 30% off Jollyes branded products and 20% off other brands in store.
• Workplace pension scheme provided by Legal & General (EE 3%, ER 5%).
• Free colleague uniform and on‑site parking.
• Additional paid leave for your wedding, new pet coming home and your birthday off!
• Enhanced Maternity leave – full pay for first 26 weeks before reverting to SMP for 13 weeks.
• Enhanced Paternity leave – partners to receive 4 weeks full pay.
• Top Dog Award scheme – colleague nomination scheme to recognise great service and the Jollyes values.
• Buy/Sell holiday scheme – purchase or sell up to 5 days provided it doesn’t take you below the minimum entitlement.
• Cycle2
  
  Work scheme – up to 47% off a new bike & accessories via Halfords.
• Care concierge – supporting colleagues who are carers.
• Alvie health coaching / cancer support (specialist nurses, physio’s, nutritionists, psychologists).
• Discounted membership for David Lloyd Clubs.
• Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles.

* = Pro rata for part time colleagues.

• People with a fun personality who are great at interacting with pets and people.
• Enjoy the challenges of a fast‑paced retail workplace.
• Ideally, experience in a similar customer‑facing environment and a hands‑on approach.
• Highest levels of customer service and ambassador for the Jollyes brand, sharing our values of Genuine, Wise, Focused, Eager, Together.
• High flexibility – opening hours include evenings and weekends, flexible to cover any shifts over 7 days.
• Part‑time, temporary (12 weeks) – 10 hours per week.

Jollyes are an award‑winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o) and listed in the Sunday Times ‘Best Places to Work’, you can be sure you’re joining a great brand and employer. Accredited by Rest Less as an age‑inclusive employer we welcome applications of all ages (16+).

With our accreditation to the Pet Sustainability Coalition, we’re friendly to pets, people and the planet.

If you’re keen to develop your career in retail and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the 'apply' button today and join our pack as a Jollyes Sales Assistant.