Senior Business Analyst

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.

• You will lead the viability analysis for small, medium and large sized projects. You will support larger and more complex projects delivered by our strategic partners. You may be accountable for the analysis deliverables across a portfolio of projects.
• You will lead other Business Analysts by example, defining and directing the overall approach for your team of Analysts. You will set their priorities, guide and coach them, set standards and provide assurance over analysis deliverables.
• You will work with the business and our strategic partners to analyse and understand business problems and opportunities based on an understanding of the desired business outcomes and strategic drivers.

• Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Help the team to decide the best approach.
• Analyse current product/services and processes, and identify and implement opportunities to optimise these. Help to evaluate and establish requirements using relevant techniques such as gap analysis.
• Use quantitative and qualitative data to define outcomes and solutions.
• Investigate problems and analyse options for new and existing products and services.
• Provide options and recommend solutions; work with stakeholders to identify objectives, opportunities and potential benefits.

• Collaborate and communicate with sponsors and stakeholders across all levels of the organisation. Comfortable using a broad range of tools and approaches to elicit the best outcomes and level of engagement.
• Can interrogate and interpret data from a range of sources, for example user research and process performance metrics, and consequently help the team to make data driven decisions.
• Can create user flows, wireframes and map business processes which represent the current structure and future design of a product or service.
• Applies an innovative mindset to problem solving. Thinks creatively and can identify opportunities and generate ideas for the continuous improvement of the delivery model.
• Helps the team set and manage expectations; recognises the importance of managing upwards.
• Identify key stakeholders; manages their needs in harmony with user needs, uses evidence to justify their decisions. Should understand how to handle opposing views, and combine them to reach consensus.
• Comfortable working in Agile, Waterfall and hybrid projects, and understands the advantages and disadvantages of the different methodologies.
• Understands the importance of adhering to Change Governance standards.

• Leading other Business Analysts and managing multiple deliverables across a portfolio of activity

• Working in fast paced and challenging environments using different methodologies
• Significant experience of successful delivery throughout the full project life-cycle, and across a broad spectrum of project types and environments.
• Comfortable with resolving ambiguity where stakeholders and their priorities and needs are often unclear or in conflict.
• Contributing to, and achieving, good customer outcomes
• Confident in setting up and facilitating workshops to understand business needs, gather requirements and ensure the business and user needs continue to be met by the proposed solution
• Experience and knowledge of Financial Services products and practices
• Experience of working with and providing oversight of 3rd party partners and providers

• Relevant professional qualifications

Closing Date: 11 January 2026

Job Level: Manager/Expert

Location:

Flexible in UK

At M&G, we're committed to helping you thrive and supporting your wellbeing, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, while planning confidently for your future. Our UK benefits include:

• As a savings and Investments firm we are proud to offer a valuable pension scheme of 18%,
  with 13% made up of Employer Contributions and 5% Employee Contributions
  .We also offer Share Save and our Share Incentive Plan
  , together with access to financial wellbeing and support services - to help give you real…